Agreement to Terms
These Terms and Conditions (“Terms”) govern your use of the Crown Publishers UK website and all services we provide, including book publishing, professional editing, ghostwriting, fiction ghostwriting, book cover design, formatting, book marketing, author website development, book printing and book video trailer production.
By engaging our services, placing an order or using our website, you agree to be bound by these Terms. If you do not agree with them, please do not use our services.
Our Services
We provide a full range of publishing services, including but not limited to:
- Book publishing, ISBN registration and global distribution
- Professional editing — developmental, line, copy and proofreading
- Ghostwriting for non-fiction, memoir, biography and autobiography
- Fiction ghostwriting, including novels and series
- Book cover design and interior formatting
- Book marketing, branding and publicity
- Author website development
- Book printing — short run, print-on-demand and offset
- Book video trailer production
All services are subject to a separate project agreement setting out the specific deliverables and timelines for your book.
Project Process
Our standard workflow is designed to keep quality consistent at every stage:
- Initial Consultation: A discovery call to define the scope of your project.
- Project Planning: Agreement signed and timeline confirmed.
- Concept Development: Research, drafting and concept creation.
- Content Creation: Writing, editing or design production.
- Review & Revisions: Feedback rounds as set out in your proposal.
- Final Delivery: Completion and handover in the agreed formats.
Payment Terms
All prices are quoted in pounds sterling (GBP) unless stated otherwise.
- Payment in Advance: Full payment is required before work on a project begins. We do not offer instalment or milestone-based payment schedules.
- Commencement of Work: No work starts until full payment has been received and confirmed.
Refund & Cancellation Policy
We will always try to resolve concerns first, but if you need to cancel, the following applies:
- Before Work Begins: Full refund, less a 10% administrative processing fee.
- Within 7 Days of Commencement: A partial refund of up to 50% may be issued, depending on how much work has been completed.
- After 7 Days: No refund is issued for work already in progress.
- After Final Delivery: No refunds are issued once the final product has been approved.
- Subjective Preferences: Refunds are not issued for matters of creative taste where the agreed brief has been met.
Nothing in this section affects your statutory rights as a consumer under UK law.
Intellectual Property
On receipt of full payment, all rights in the completed work — manuscript, design and any other deliverable — transfer to you. We retain no ownership of your published book.
- Ghostwritten content is delivered in full confidence, and your authorship is never disclosed by us.
- We may list your book in our portfolio unless you ask us not to.
- Work-in-progress materials remain our property until final payment is received.
Client Responsibilities
To keep a project running smoothly, you agree to provide the information we need in good time, to respond to requests for feedback, and not to ask us to produce content that is defamatory, plagiarised or otherwise unlawful.
Revisions Policy
The number of revision rounds included is set by the package you choose. A revision is an adjustment within the scope originally agreed. A significant change of direction may be treated as a new project and quoted separately.
Disclaimer & Liability
Our services are provided on an “as is” basis. We make no guarantee of any particular commercial outcome, bestseller status or level of sales. Our total liability in connection with a project shall not exceed the total fees paid for that project.
Nothing in these Terms excludes or limits our liability where it would be unlawful to do so.
Governing Law
These Terms are governed by the laws of England and Wales, and any dispute arising from them is subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions about these Terms, please get in touch:
Crown Publishers UK is your end-to-end publishing partner. From first idea to a published, actively marketed book, we handle the craft so you keep the story.